Thank you for completing the online GAP Claim Form. A representative will contact you in 1-2 business days.

Meanwhile, the following documentation will be required.

Lien Holders please provide the following:

  1. Copy of the Retail Installment Sales Contract;
  2. Kelley Blue Book Retail Report, or equivalent, at the time of sale;
  3. Complete Payment history showing the posting of the Total Loss settlement check and any refundable products.

GAP Customers please provide the following:

  1. Total Loss Settlement Statement (ACV, Taxes, Fees, Salvage, Deductible);
  2. Total Loss Vehicle Valuation Report;
  3. Police Report or Written Facts of Accident statement;
  4. Auto Policy declarations page covering date of loss;
  5. GAP requires the cancellation of any refundable products (ex. Vehicle Service Contract) as of the date and mileage of the Total Loss. Please contact your provider as soon as possible.

Please send the above to: